Information for Shelters/Rescues

 

 

H.O.P.E. provides spay/neuter services to many local organizations. If you are a Municipal Shelter, Animal Control Agency, or a 501(c)3 classified non-profit Animal Rescue, we can provide services for your animals at a discounted rate! There are two main services that we provide to organizations:

 

  1. Spay/Neuter of Adoptable/Shelter Owned Dogs and Cats: These are pets that are owned by the organization (and not a member of the public), and these animals qualify for the lower Organizational Pricing.

    • All pets MUST be older than 8 weeks and greater than 2 lbs in order to qualify for surgery.

    • Dogs should be at least 4 months post-partum, and cats should be 3 months post-partum.

    • H.O.P.E. WILL spay dogs and cats that are pregnant or in heat.

    • Each animal is required to have a current rabies vaccination, or be vaccinated at the time of surgery for additional cost.

  2. Spay/Neuter of Public Animals Transported by H.O.P.E. from the Organization, or by the Organization to H.O.P.E.: These are pets that are owned by members of the public, and would be subject to Public Pricing.

    • All pets MUST be older than 8 weeks and greater than 2 lbs in order to qualify for surgery.

    • Dogs should be at least 4 months post-partum, and cats should be 3 months post-partum.

    • H.O.P.E. WILL spay dogs and cats that are pregnant or in heat.

    • Each animal is required to have a current rabies vaccination, or be vaccinated at the time of surgery for additional cost.

    • Owners MUST fully complete a surgery admission/consent form (example shown below)

 

In order to receive services at H.O.P.E., organizations will need:

  • A signed Organizational Contract

  • A copy of the Organization's 501(c)3 IRS letter (if applicable)

  • A credit card to put on file

    • all organizations will be charged on the day services are rendered and will not be billed monthly unless their average monthly volume is in excess of $1,000. Organizations may choose to pay with cash upon pick-up if they prefer. Personal checks will not be accepted.

  • Surgery Admission Forms

  • Identification Collars to be placed on all pets prior to transport

  • Travel crates labeled with pet and organization name

 

 

Details can be found in our Organizational Contract.

 

Please e-mail Eric Downing, Assistant Executive Director at edowning@hopeaf.com with questions.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

​​Instructions for Shelter/Rescue Owned Pets Receiving Services

 

If the Organization is transporting the pets:

  1. Please refer to Pre-Operative Care Instructions for Organizations for pre-op procedures.

  2. If you have a regular drop-off/transport day, H.O.P.E. MUST have a confirmed animal count no later than 12:00noon two(2) business days (Monday – Thursday) prior to your appointment/transport. 

  3. Have all paperwork filled out prior to arriving for your appointment (please see example below)

  4. Drop-off

    • Animals MUST arrive at the clinic BEFORE 9:00am or they will not be accepted for surgery.

    • Shelter/rescue animals are to be brought in through the back doors of the clinic on east side of the building.

    • Dogs in crates are to be lined up and stacked along the wall with crate doors facing outward.

    • Cats in crates are to be stacked in either Exam Room 3 or Exam Room 4.

    • All paperwork should be given to Tawnya, Office Manager upon arrival.

    • It is highly recommended that someone stay with the animals until they are all checked in.  If you choose not to stay, a pre-anesthetic exam fee and boarding fee will be charged for any animal that is declined and is not picked up immediately.  If you wait until your animals are checked in and take any declined animals with you when you leave, the pre-anesthetic exam fee will be waived and the boarding fee will not apply.

    • IF YOU ARE A FOSTER PARENT DROPPING OFF YOUR FOSTER: You MUST obtain completed paperwork and ID collar from the rescue you are dropping off for BEFORE your appointment and bring it with you COMPLETELY FILLED OUT! Please have your foster in a crate. Arrive through the BACK door on the east side of the building. Set that crate in the hallway against the wall with the paperwork on top of the crate and wait to be helped by staff.

  5. Pick-up

    • Animals brought in by shelters/rescue organizations will be placed back in their respective crates and left in the Transport Room on the loading dock either the following morning or when they wake up from anesthesia if they had surgery on a Thursday.

    • Shelter/rescue animals can be picked up from the Transport Room at 8:00am the following morning, or at 4:30pm the same afternoon if surgery was performed on a Thursday (please note that the clinic closes at 5:00pm on Thursdays).

    • Any animals not picked up will be assessed a boarding fee.

Shelter/Rescue Admission Form Example

Name of Shelter/Rescue

IMPORTANT: If the pet is female, please indicate whether the pet is post-partum, in heat or pregnant.

If pet has a current rabies vaccine, please indicate the expiration date here and attach proof to the form. Otherwise they will be given a rabies vaccine.

HOPE USE ONLY

Additional services can be given to the pet, please refer to the Organizational Price List for more information.

HOPE USE ONLY

If you are transporting public-owned pets...

If you are transporting pets owned by public individuals, the OWNERS need to sign the Admission Form, NOT shelter staff. Please see the example below. IMPORTANT: We CANNOT perform surgery if there are signatures or initials missing fron the form. At the bottom of the form, there are three lines pertaining to how the owner would like staff to deal with their animal in the case that it is considered High Risk by one of our doctors. The owner MUST select and initial ONE of these options. They will only receive a call if they select the second option. If they select to receive a call and we cannot reach them, their pet will not have surgery, so please be sure to double check the phone number given.

RESCUES/SHELTERS- click here for instructions

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Medi-Cal 2016